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What happened to Customer Service?

What happened to Customer Service? published on

should have known better. Memorial day’s the worst day to car shop. But he and I went back out anyway. Just a little more comparison. So out to Fred Haas Toyota Country to try the RAV4 again first. Just as we recalled, the A/C never got cold. Everything felt cheap. The damn tire’s mounted on the back, narrowing down the rear view. And the sales guy – damn! Cesaer’s the guy’s name. Nothing regal or Roman about him. He sits in the back seat CLEANING THE CRAP OUT OF HIS SHOES.

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