chasing what matters
a funny thing happened today. i was texting my friend, telling her how things were going with the whole “transition” at the office when my phone rang. i ignored the call since i didn’t recognize the number, but they left a voicemail. so i’m listening to the voicemail, and it’s a woman from chase fraud protection services, and she’s calling about my card…and then my receptionist tells me that she has a call for me on line one – it’s chase fraud protection services calling about my card…
natch, i freak a little bit. i mean, how often does one get tracked down on all available points of contact by their credit card within five minutes? especially when i know because i know because i know that it’s not because i owe a payment! so i take the call, and this is what i found out:
apparently (lucky me) my credit card number is on a list of *undisclosed amount* account numbers that have been “comprimised” and so they want to confirm that i have my card in my possession and verify my last several transactions. and there it was. two transactions; one for $25.00 and one for $2.65. In five days I’d so far been fraudulently been charged for a whopping $27.65. So they immediately cancelled my card and some little plastic fairies in palatine, illinois are at this very moment stamping me out a new one that i’ll recieve in 3 to 5 business days.
all I can say is – wow. i mean, I know a lot of people have a lot of bad things to say about chase bank. i’ve even been pretty damn pissed at them in the past. after all, thanks to that lock, stock and two smoking barrels of their fraud security, i had to jump through about fifty hoops to get my card turned back on when i neglected to tell them in advance i was travelling though california. but again, that’s a good thing! because what if it wasn’t me that was whipping my card out five times a day 1,800 miles from home?
TweetTags: chase, chase accounts, chase card, chase cards, chase fraud
Tuesday, August 25th, 2009 at 8:01 PM • i $hit u not • RSS 2.0 feed Both comments and pings are currently closed.