most excellent customer service
i think i mentioned how i had decided to go and buy the entire series of sex and the city after seeing the film. so i did. and i thought i got a great bargain on it, seeing as how i bought it from a classified ad listing on sell.com. i mean, come on; a brand new, sealed set for $99.00, plus $14 for shipping? I $hit you not!! Half price already!! So I bought it and I waited and it came in the mail a week later. I immediately set out to watch it all, starting of course at the beginning.
but as with nearly anything that’s too good to be true, from the get-go the disks would skip or freeze, or simply not play at all. as i struggled to get the first, and then the next, and the next dvd to play, i began to get the sinking feeling i’d been duped. it was an incredibly good counterfiet. right down to the name of the show being lasered into the inner ring of each disk. when i shared this with the boyfriend, he of course immediately realized what had happened (for all my worldly wisdom, sometimes i really feel like i lag behind) and expressed that yes, i had in fact been taken advantage of. what to do? well… i’m not entirely proud of it, but here’s what i did. i took it to that retailer with the big yellow tag, Worst Purchase. And exchanged it. With a phony story about how mom really wanted me to have the set after i raved on and on about the film and she had bought it months ago and of course she had no receipt and she lives in montana for goodness sake…
Needless to say, I now have an actual, shiny-bright, every-disk-plays-fine set of sex and the city. and i’m currently up to season three, disk one.
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